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I purchased four window awnings from Camper World on-line and
received and installed them Friday 6/26/09. The price (when they're
on sale) at Camping World was of course very competitive. I believe
that the installation went well thanks to the installation video in the
Camping World on line catalog, and the "Install a Window Awning in 6
easy steps" blog found at http://blog.rv.net/2009/04/install-a-window-awning-in-6-easy-steps. I could have installed all four window
awnings in a single afternoon, if not for a couple of unnecessary
delays. I had to run to the local hardware store twice because of
being shorted parts in the hardware packages apparently due to
quality control problems at the Dometic Factory. One item missing
was one of the 1/4" stainless steel X 3/4" bolts that secure the awning arms to the the top casting - unique enough that it's not something someone would typically have in their garage as a spare. The
second item shorted was two 3/16" X 1" Oscar Rivets. Although these parts were only a few dollars at the local Lowel's Home Improvement Store, taking two 45 minute trips away from the project to go get the parts really set me back. Quality Control at Dometic needs to do better. The only other thing that I would add is that in the instructions there is no mention of preparing to pull the cotter pins before you get to the step where you actually pull them. By that point, you've got the
awning hung, and I did a fair amount of paint scratching on both the new awning and my motorhome trying to get behind the awning to straighten out the back of the very long cotter pin. They should advise you in the instructions to prepare the cotter pin for pulling (not to pull it,
but to partially straighten it), before you hang the awnings.
Problem with ordering, but finally installed successfully
0 out of 1 people found this review helpful.
August 26, 2008
Based on information provided by the phone ordering center, ordered
two window awnings a 48 & 144 (i.e., fabric width = ordering width).
Got free shipping and the awnings arrived as scheduled. It became
apparent shortly that the awnings were not wide enough for our
application. Called customer service and was told to measure
window and add 5, then round up to the next standard size. This
meant that I now needed three awnings, because 144 was the
largest available. (note: I was going to cover two windows with one
awning originally) Camping World, shipped the replacement awnings
immediately, and picked up the old awnings at no additional shipping
cost. Of course I had to pay the difference in the cost for the true sizes,
but that is only fair. The awnings went up very easily and they work
great. My only complaint in the whole process was that I was originally
given incorrect sizing information. CW should have measuring
information in the catalog and/or make sure that their representatives
are trained properly. Overall Customer Service was excellent and we
are very satisfied.
I was impressed with the item and especially with the instructions for
installation. I and my son had the 144 inch awning installed in a short
time with no problems. I was worried when I ordered the awning that
I may have a hard time to mount it. But it was really easy by just
following the instructions. Thanks for the item and the written word.
I had called a local RV dealer and questioned them on the cost of
them installing the awning. I was told at least 3 hours at $99 per
hour. So I am really a happy camper that I could do it with the help of
my son in a lot less than 3 hours, and not 3 X $99.
i love window awnings.. we had them on our 5th wheel.. now we have a new class A motor home. and will definitely be putting awnings on our motor home.. and we will definitely have them installed by camping world. who did an wonderful and careful job of getting them all even on all windows .. very good job of installation..
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Dometic Elite Acrylic Window Awnings
Shield windows from sun to help lower interior or temperatures.
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