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I would give it 5 stars but you cannot get replacement o-rings for the fittings, or the
connection fittings themselves. One of my o-rings got crimped somehow and it took a call to Thetford to find out they do not have replacement o-rings or replacement fittings available to buy anywhere. They did however send me the entire fitting. I find the connections far far easier then the old fashioned twist ones. I have had it for about two years and have had no leaks and the hose really does snap back.
The rubber washer is to thick and the Sure-Lock system is almost impossible to close. It
will leak if not done completely right. I fixed the issue by taking out the washer and putting an O-ring in the small grove on end of hose. Works perfect know. It is something the factory should be doing. Everything else is great and 5 star
Nothing funny about a leaking sewer hose. First use it leaked but it was my fault. You really have to get the metal surelocks properly aligned and clamped down. I thought I had it right but didn't and paid the price for which I am perhaps unfairly knocking off 1 star. Since then it has not leaked a drop, the hose seems indestructible, and the other parts are equally well made. Pricey for sure - and the jury is out as to how long it will
last, but it's certainly a candiate for lifetime warranty at this point. I would not say that about any other sewer house I have ever owned and there have been a several.
Has leaked once in awhile but generally just cleaning the seals fixes the problem. I like the flexibility of the hose so it springs back if crushed. My hands are not strong and I find I can deal with this much more easily than a standard bayonet attachment.
I bought this system in the Colorado Springs store. The store display looked great. A superior product by a well known and respected company. I have used it four times to empty my sewer water and it has leaked all four times! That is 100% leak - nasty mess all
four times. I will return this item when my travels take me near a Camping World store. DO NOT BUY!
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Thetford SmartDrain Premium Sewer System
The problems RVers experience with other sewer hoses and fittings - leaks, connection difficulties, messy storage and poor dump-station fit - are eliminated with Thetford's new premium sewer system.
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